Iron VendingCustomer service

Fast help for an Iron Vending location

What can the team help with?

Report a machine problem, request a refund, suggest a product, or let the route team know something needs restocking.

Before submittingChoose the vending location in the form.The QR code on the machine normally fills this in automatically.

1Send the detailsThe request enters Iron Vending’s service queue immediately.

2The team reviews itSafety and machine issues are prioritized automatically.

3Follow-up is documentedThe resolution stays connected to the customer account.

Service requestUsually takes less than two minutes
Find the nearest Iron Vending locationLocation sharing is optional. You can always choose manually.
What do you need?

Location sharing is optional and your device coordinates are not submitted or stored; only the selected vending location is sent. Refund requests are reviewed against the machine transaction record before any refund is approved. Never enter a full card number. For an urgent safety issue, move away from the machine and call 703-586-7110.